Spring on the York College campus

TimelyCare

24/7 virtual health and well-being services for York College's full-time undergraduate students.

York College of Pennsylvania full-time undergraduate students have FREE, 24/7 access to virtual care services with TimelyCare — the virtual health and well-being platform from TimelyMD, designed for college students. You do not need insurance to access TimelyCare services.

TimelyCare services can be accessed 365 days a year. That means you can log in during breaks, after-hours, and any time you need support! Visit timelycare.com/ycp for the most up-to-date details and services.

Download the TimelyCare app and get ready to access counseling services, medical care, health coaching, and wellness classes—all from the comfort of your phone or tablet.
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What's Included?

As part of York College of Pennsylvania’s partnership with TimelyMD, you'll have access to services in the TimelyCare app, including:
  • Medical Care: Both on-demand MedicalNow support and scheduled appointments with medical providers are available to address common health issues like colds, flu, or allergies.
  • Counseling and Emotional Support: Reach out any time, 24/7, for on-demand TalkNow support to talk about anything, including anxiety, relationships, depression, and school-related stressors. You may also make appointments for scheduled counseling, allowing you to choose the day, time, and mental health provider that best works for you. Access up to 12 sessions per year, free of charge.
  • Health Coaching: Develop healthy lifestyle behaviors, including nutrition, sleep habits, time management, and mindfulness.
  • Psychiatry: Appointments are available upon referral by York College Counseling Services.
  • Self-Care Content: Visit the “Explore” page within TimelyCare for guided self-care content, including yoga and meditation sessions, as well as group conversations with our providers on a variety of health and well-being topics.

FAQs

  • What is TimelyCare?

    TimelyCare is a virtual health and well-being platform available 24/7 for York College of Pennsylvania full-time undergraduate students.

  • Who can use TimelyCare?

    Students who are enrolled as full-time undergraduates at York College of Pennsylvania can use TimelyCare.

  • How do I log in?

    Go to timelycare.com/ycp or download the TimelyCare app to access care.

  • How much does a visit cost?

    There is no fee for visits.

  • Is there a limit to how many sessions I can access through TimelyCare?

    You have access to an unlimited number of sessions for:

    • On-Demand Counseling and Emotional Support
    • Medical Care (on-demand or by appointment)
    • Health Coaching
    • Self-Care Content

    You may also access up to 12 scheduled virtual counseling appointments per year. If more than 12 appointments are needed, please contact Counseling Services to discuss options for continued care. 

    Virtual psychiatric appointments are also available, with approval and referral from York College Counseling Services.

  • I already have insurance. How does TimelyCare benefit me?

    With TimelyCare, you will have free, 24/7 access to providers from anywhere in the United States, regardless of your insurance status. So you'll never have to spend time or money looking for care, whether you're on or off campus. 

  • Can I get a prescription?

    Yes, if the provider deems it clinically appropriate.

  • What can I be treated for?

    TimelyCare's providers can offer support for a wide range of common concerns, and after talking to you, will decide on the best course of treatment.

  • What services are available?
    • MedicalNow: On-demand support for common health issues, including cold, flu, and
      allergies.
    • TalkNow: 24/7, on-demand emotional support to talk about anything, including anxiety,
      relationships, depression, and school-related stressors.
    • Scheduled Medical: Choose the day, time, and medical provider that best works for you.
    • Scheduled Counseling: Choose the day, time, and mental health provider that best works
      for you.
    • Health Coaching: Develop healthy lifestyle behaviors, including nutrition, sleep habits,
      time management, and mindfulness.
    • Psychiatry: Appointments are available upon referral by York College Counseling Services.
    • Self-Care Content: Visit the “Explore” page within TimelyCare for guided self-care content,
      including yoga and meditation sessions, as well as group conversations with our providers
      on a variety of health and well-being topics.
Contact Us
Need Support?
Counseling Services
Codorus Hall, 100
Phone: 717.815.6437
counselingservices@ycp.edu

TimelyCare Support
Website: timelycare.com/ycp
Instagram: @timelycare
TikTok: @timelycare
Twitter: @timely_care

After Hours & Emergencies
Call Campus Safety at 717.815.1314